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Contact Us

We're here to help. Get in touch with our team.

General Inquiries

For general questions, feedback, or information about Lectro:

Email: hello@lectro.ng

We typically respond within 24-48 hours.

Support

Need help with your account, transactions, or technical issues?

Email: support@lectro.ng

Response Time: Within 24 hours for urgent issues

Please include your account email and a detailed description of the issue for faster resolution.

Sales & Partnerships

Interested in bringing Lectro to your institution or exploring partnership opportunities?

Email: sales@lectro.ng

Services:

  • Institutional onboarding and setup
  • Custom branding and integration
  • Enterprise features and support
  • Partnership opportunities

Legal & Privacy

For privacy concerns, data requests, or legal inquiries:

Privacy: privacy@lectro.ng

Legal: legal@lectro.ng

Report an Issue

Found a bug, security vulnerability, or have a feature request?

Email: security@lectro.ng (for security issues)

General Issues: support@lectro.ng

For security vulnerabilities, please include detailed information and we'll respond promptly.

Frequently Asked Questions

Before contacting us, you might find answers in our FAQ section or check our About page for more information.

Office Hours

Our support team is available:

  • Monday - Friday: 9:00 AM - 6:00 PM (WAT)
  • Saturday: 10:00 AM - 2:00 PM (WAT)
  • Sunday: Closed

For urgent issues outside office hours, please email us and we'll prioritize your request.

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